Privacy Policy

This Privacy Policy describes how Motion Flow collects, uses, and protects your personal information. We are committed to maintaining your trust and handling your data responsibly and transparently. We understand the importance of your privacy and have implemented comprehensive measures to safeguard your information throughout our platform and services.

Who We Are and What We Do

We operate an online educational platform offering courses in CSS animation and micro interaction design specifically tailored for front-end developers in Calgary and beyond. Our courses focus on engaging transitions and modern design techniques. When you interact with our website, register for courses, or contact us, you provide information that helps us deliver our services more effectively and improve your learning experience.

Information We Collect

We collect various types of information to provide and enhance our services:

Account Information: When you register, we collect your name, email address, password, and any profile details you choose to provide.
Course Data: We track your progress, course enrollment, completion status, and any submissions or assignments you complete.
Communication Data: Messages you send through our contact forms, emails, or support channels are collected and stored.
Technical Data: We automatically collect information about your device, browser type, IP address, and pages you visit on our platform.
Cookie Data: We use cookies to track your preferences, login status, and browsing behavior to enhance your experience.

Legal Basis for Processing

We process your personal information based on several legal grounds. Your explicit consent is the primary basis when you register for courses or subscribe to our services. We also rely on legitimate interests to improve our platform, ensure security, and prevent fraud. Where legally required, we process information to comply with applicable laws and regulations. Performance of contracts is another basis when you enroll in paid courses or agree to terms of service.

How We Use Your Information

Your data enables us to deliver courses, personalize your learning experience, and communicate important updates. We use your information to process enrollments, send course materials, track your progress, and provide support. We analyze usage patterns to improve our platform, develop new courses, and enhance existing content. Your information also helps us prevent abuse, ensure security, and comply with legal obligations. We may use your email to send course notifications, announcements, and promotional content relevant to your interests.

Data Retention

We maintain your personal information for specific periods based on its purpose and legal requirements:

Account Information: Retained for the duration of your account plus 24 months after account closure or last activity.
Course Data and Progress: Maintained for 36 months after course completion to preserve your learning history and certificates.
Contact Form Messages: Kept for up to 24 months after the last interaction or resolution of your inquiry.
Technical Logs and Analytics: Server logs and cookie data are retained for up to 12 months for security and performance analysis.
Payment Records: Billing information is retained for 7 years to comply with financial and tax regulations.

Your Privacy Rights

You have important rights regarding your personal information. You can request access to all data we hold about you and receive a copy in a portable format. You have the right to correct inaccurate or incomplete information. You can request deletion of your data, though some information may be retained due to legal obligations. You may withdraw your consent to marketing communications at any time. You have the right to restrict how we process your information and to object to certain processing activities. To exercise these rights, contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and track your interactions with our platform. Essential cookies enable core functionality like login and course access. Analytical cookies help us understand how you use our site to improve features and performance. Preference cookies remember your settings and choices. Marketing cookies track your interests to show relevant content and promotions. You can control cookies through your browser settings, though disabling some may affect functionality. We respect your cookie preferences and do not use tracking technologies beyond what is necessary for service delivery and improvement.

Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. Our platform uses encryption for data transmission and secure storage protocols for sensitive information. We conduct regular security audits and maintain strict access controls to ensure only authorized personnel handle your data. While we strive to protect your information, no online system is completely secure. We encourage you to use strong passwords and protect your account credentials. If you believe your data has been compromised, please contact us immediately.

Data Sharing and Third Parties

We do not sell or rent your personal information to third parties. We may share your information with service providers who assist in delivering our courses and platform functionality, such as email providers and payment processors. These partners are contractually bound to use your data only for specified purposes and maintain equivalent security standards. We may disclose information when legally required by law enforcement or regulatory authorities. In case of business reorganization or acquisition, your information may be transferred as part of that transaction, and you will be notified of any such changes.

International Data Transfers

Our platform operates from Canada, and your data is primarily stored on Canadian servers. If we transfer information internationally for legitimate business purposes, we implement appropriate safeguards including standard contractual clauses and data processing agreements. Any international transfers comply with applicable privacy laws and maintain equivalent protection standards. We ensure that recipient countries or organizations provide adequate privacy protections or that appropriate mechanisms are in place to safeguard your information.

Children's Privacy

Our platform is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will delete such information promptly. Parents or guardians who believe their child has provided information to us are encouraged to contact us immediately. Teenagers aged 13-18 may use our platform with appropriate parental consent and supervision.

Your Supervisory Authority

If you believe we have violated your privacy rights or have concerns about how we process your information, you have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada (OPC). You can contact them through their official website or by mail. Filing a complaint does not prevent you from pursuing other legal remedies. We encourage you to contact us first to resolve any issues or concerns directly.

Policy Updates and Changes

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting the updated policy on our website with a revised "Last updated" date. Your continued use of our platform following the posting of changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy regularly to stay informed about how we protect your information.